Contact Us
Get in touch with us! We'd love to hear from you.
Customer Service & General Inquiries
Phone: (212) 563-3200, 7 days a week, 9:00AM - 7:00PM
Email us: guestservices@nycl.com
We're happy to answer any of your questions!
For more info or to get started, just fill out this form.
Public Relations Inquiries
Email us if you are a journalist or social media influencer: circleline@5wpr.com
Our PR agency:
5WPR
Call us:(212) 599-5585 9AM - 5PM, M-F.
Groups of 15+ & Charters
For Groups of 15 or more, contact our Group Sales team:
- Phone: (212) 630-8885, Monday - Friday, 9AM - 5PM
- Email: GroupsCL@nycl.com
For Charter inquiries, please contact our Private Charters team:
- Email: CircleLineCharters@nycl.com
Or see more information here on our Groups & Charters forms.
Give Anonymous Feedback
Speak Up
Our Speak Up system is a confidential system for employees and third parties to report any concerns they may have about New York Cruise Lines directly to the Chairman.
Please report any company matters such as:
- Possible instances of dishonesty or malpractice.
- Possible violations of any law, regulation, company policy or ethical requirement.
- Possible questionable accounting, internal controls.
You do not have to give your name or personal details as the system has been designed to support anonymous cases.
Contact Us
How can we help?
We'd love to hear about your perfect cruise experience! Let us know and we'll be in touch shortly.