Customer Service & General Inquiries

Phone: (212) 563-3200, 7 days a week, 9:00AM - 7:00PM

Email us: guestservices@nycl.com

We're happy to answer any of your questions!

For more info or to get started, just fill out this form.

Public Relations Inquiries

Email us if you are a journalist or social media influencer: circleline@5wpr.com

Our PR agency:
5WPR

Call us:(212) 599-5585 9AM - 5PM, M-F.

Groups of 15+ & Charters

For Groups of 15 or more, contact our Group Sales team:

• Phone: (212) 630-8885, Monday - Friday, 9AM - 5PM
• Email: GroupsCL@nycl.com

For Charter inquiries, please contact our Private Charters team:

• Email: CircleLineCharters@nycl.com

Or see more information here on our Groups & Charters forms.

Speak Up

Our Speak Up system is a confidential system for employees and third parties to report any concerns they may have about New York Cruise Lines directly to the Chairman.

Please report any company matters such as:

• Possible instances of dishonesty or malpractice.
• Possible violations of any law, regulation, company policy or ethical requirement.
• Possible questionable accounting, internal controls.

You do not have to give your name or personal details as the system has been designed to support anonymous cases.