Ready ~ Set ~ Sail
KNOW BEFORE YOU GO
You've purchased your tickets, the day has finally come for you to enjoy New York City from the water. This page is to help make your arrival & cruise experience the best it can be. Here’s what you need to know to help you or your group prepare for your cruise. We can’t wait to have you on board America’s favorite boat ride. Please see our FAQ page for more information
Ready to see the world’s best skyline from the water?
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ARRIVAL
Where is your cruise leaving from? Double check which cruise you will be taking to ensure you arrive at the correct pier.
Pier 83 Cruises
- Best of New York
- Landmarks
- Liberty Midtown
- Harbor Lights
- All speciality cruises (Dog, Dance, 4th of July, NYE )
Pier 16 Cruises
- Liberty Super Express
- Statue at Sunset
Large group? Please send ONE person to the box office for check in to collect your tickets
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BOARDING
- Make sure you have all printed & moble tickets ready to be scanned
- Please have your bags ready for our security
- For guest in wheelchairs, our marine team will be available to provide accessible boarding.
- NO outside food or drinks allowed. Water bottles are permitted
SEATING
Seating on all Circle Line boats are FIRST COME FIRST SERVE. All seats offer amazing views. However, to ensure your party is able to sit together, arrive early and stay together .
PREMIER
You MUST have a premier ticket in order to have premier seating. You are welcome to upgrade (pending availability) at our box office upon arrival Premier Seating is located indoors for cold weather months (BONY Cruises; premier is indoors year round.)
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TRANSLATION APP
Our Translation app is available on smart phone devices. Languages include Spanish, French, German, Portuguese, Italian, & Chinese. Listen to a guided audio tour in the language of your choice as you sail down the Hudson to see all of NYC’s famous buildings and landmarks from the water. This audio tour will automatically advance as the boat moves so all you have to do is select your language and press play. It only works while you’re moving on the water. Download the app through Google Play Store or Apple Store. Guests are encouraged to bring their own headphones/earbuds as not to disturb fellow passengers. Transcripts are also available through the app.